Contact Us

If you have a query or would like to get in touch, we’re happy to help you find the answers you need

How can we help you?

At Reway we pride ourselves on delivering high levels of customer service.

Looking to open a bank account? Visit Business Banking to get started.
To update personal or account information, complete an Account Management form or call our Customer Service team.
For self-serve support including FAQs and tutorials, visit our Customer Hub.
To speak to our dedicated Union Customer Service team, visit our Reway Hub.
For all other enquiries, please complete the below form.

Please note we are unable to provide personal bank accounts.

If you are having difficulty accessing your Online Banking account, please call us directly.

To contact Reway, complete the below form and select your enquiry reason. A member of the team will then be in touch via email as soon as possible.

Reason for contact(Required)

Name(Required)

Email Address(Required)

Account/application number

For any updates to personal or account information, such as contact details and signatories, adding or changing a key contact or changing your organisation name, please use our Account Management form and choose from the full list of available options, or call us directly.

Please note we cannot make any changes to your account via the contact us form, please use the above options. If you are having trouble accessing your Online Banking account, please call us directly.

To update personal or account information, such as contact details and signatories, complete an Account Management form or call us directly.

Please provide more information about your reason for contact

Telephone

Telephone: 447362050851

Our call centre is open Monday to Friday 9:00am to 5:00pm.

For any fraud or account security queries, please call freephone 447362050851 (open 8:30am to 5:00pm Monday-Friday, excluding Bank Holidays). To report fraud out of hours, email us at contact@rewayonline.com, file a report to Action Fraud or if your business is based in Scotland, contact Police Scotland on 101.

To contact our dedicated Union Customer Service team, visit our Union Hub.

All calls are monitored and recorded for training purposes. Calls are charged at local rate.

Email Addresses

Enquiries: contact@rewayonline.com

Please remember to send any personal data emails and documents through a secure method. You can refer to our Security webpage for guidance.

Postal Address**

Reway Business Venture
PO Box 6904
1, King's Arms Yard,
London
EC2R7AF, United Kingdom

Media Enquires

For all media enquiries, please contact us directly on contact@rewayonline.com

Useful Links

*Our call centre opening hours are 9:00am to 5:00pm, Monday to Friday, excluding bank and public holidays in England or Scotland. Calls may be monitored and recorded for training, quality and security purposes. Calls to this number are charged at your local geographic rate, and calls from mobiles may be higher. Please contact your telephone provider for details.

**All deposit cheques should be sent in an envelope along with a pre-printed paying in slip to our one-line FREEPOST address:

Please note that REWAY must be in capitals as shown, and the address must be on one line. Cheques are sent directly to our clearing centre to prevent any delay in getting the funds into your account.

Charges may apply for this service.